SHIPPING

Once the order has been processed, we will ship it through the Correos company. SANTININA guarantees that your order will be shipped within 48 business hours following its formalization. Therefore, we will always send a confirmation email accompanied by the order number. If you do not receive this confirmation email, please check your email spam folder.

In case of doubt and for any additional information you need, you can contact us by email santinina.jewelry@gmail.com

Delivery times of your package.

- For the peninsula it is 24/48 business hours.

- Balearic Islands, Canary Islands, Ceuta and Melilla will take approximately 5 to 10 days.

- European Union it is 7 - 15 days.

- Rest of the countries, could take 21 days.

On holidays or designated dates, shipments may be delayed for reasons beyond our control. If you experience a delay in your order, please contact us through the email address indicated above.

Some details to take into account in relation to the purchasing process.

It is important that the customer check, prior to paying for the purchase, whether the shipping address and contact information provided is correct, since if the delivery is unsuccessful due to an error in some of said information, SANTININA will not be responsible for the costs of the second shipment.

When you receive the confirmation email in your inbox, please check your information and if you detect any errors, contact our team to try to solve it.